CNG Ltd achieved a variety of awards and accomplishments during their time as an active energy supplier. One of these achievements was making the Ward Hadaway Fastest 50 for 2018, the comprehensive list of the region’s fastest-growing companies.
What is the Yorkshires fastest 50?
Organised by leading law firm Ward Hadaway and backed by The Yorkshire Post, the list highlights and celebrates the achievements of the profitable, fastest growing privately-owned companies in the region which have grown their turnover by the largest amount in recent years.
2018’s Yorkshire Fastest 50 spans a wide range of sectors from construction companies and car dealerships to manufacturers and retailers.
At the time, Philip Jordan, a Partner in Ward Hadaway’s Leeds office, said:
“We are very proud to present the eighth Ward Hadaway Yorkshire Fastest 50 which once again has produced a diverse mix, but with one common thread in that they all have a passion to see Yorkshire succeed.
“The list demonstrates the sheer variety of companies who are succeeding in growing their businesses, creating jobs and prosperity and attracting investment into the region.
“It is these companies which are the growth drivers of the Yorkshire economy and they deserve the accolades and the attention which being in the Ward Hadaway Yorkshire Fastest 50 brings them.
“This year’s list is impressive. All of those listed have consistently grown their businesses over a number of years whilst remaining profitable – something which we can all celebrate.”
The 2018 Ward Hadaway Fastest 50 was compiled and verified using publicly available information from Companies House.
Who were CNG Energy Ltd?
CNG Energy, a business gas supplier headquartered in Yorkshire, had been operating for nearly three decades, making it one of the prominent independent gas shipping companies in the country. However, on November 3, 2021, the company made an announcement stating their intention to halt their trading activities. As a result, their customer base would be transitioned to a different supplier within the following weeks.
What did CNG offer customers?
CNG offered a range of services to its over 45,000 customers.
CNG’s services include:
- Commercial gas supply
- Wholesale gas shipping
- Infrastructure projects
- Installation of gas and electricity
- Flexible billing
- Automated meter reading (AMR)
- Gas service
- Meter installation, replacement and relocation
- End-to end projects
- Account management
- Customised energy solutions
- Service upgrades
CNG offered a customer service-focused approach. In fact, it was the first business gas supplier to win the ‘Putting the Customer First’ scheme. It gives clients a chance to enjoy a range of innovative offers tailored for small businesses. Those who choose CNG can expect:
- The help of designated account managers for business gas consumers
- Customised bills and payment terms
- Call centres that are based in the UK
- Perfect customers service
CNG provides customers with gas service and assists them with installing meters and arranging their gas supplies when relocating to new premises. meter installation, replacement, and relocation. CNG also offers flexible billing and automated meter reading services (AMR). Their products do not feature a standing charge which makes their prices highly competitive.
What other accomplishments did CNG Energy achieve?
As well as making an appearance on the Yorkshire 50 Fastest list, Investor in Customers (IIC) spent five weeks to carry out an independent assessment to establish the strength of CNG’s customer relationships. The IIC look at how CNG understands customer needs, delivers products and services that meet those needs, deliver first class service and engender loyalty in customers and staff. They were awarded the Outstanding rank.
Another accomplishment they achieved is from ‘Putting the Customer First’ . To achieve this national standard for customer service, CNG submitted themselves to a rigorous three-stage process that examines the strategic, tactical and operational delivery of our company. From building customer relationships right through to developing our own people, it’s quite a journey to go on, which they achieved on every level.
“I used to have low expectations when dealing with the big corporate companies as their customers are just numbers they are dealing with en masse but with CNG you are not just a number. 10 out of 10 for customer service.”
Kirstie Gray, Administrator, Parley Cross Veterinary Centre
Was CNG Green?
CNG aimed to make natural gas an important part of the UK’s environmentally-friendly future. To achieve that it wants to introduce a carbon offsetting scheme that customers can join but are not obliged to do it.
Moreover, CNG used Automated Meter Reading technology and wanted all its customers to have such meters. They give customers the possibility to monitor and manage their gas usage. Thanks to these devices customers do not have to submit meter readings themselves and get accurate bills. Smart meters also allow to save costs and reduce carbon emissions.